To make it easier for our customers, we have added average supply and return temperatures to the monthly consumption email. This allows you to more easily monitor whether the return water has cooled sufficiently.

It may seem a bit odd that the return water should be as cold as possible, but the reason is simple.

Cold return water means that the maximum amount of heat has been used, which helps minimize heat loss when the water flows back to the plant.

If you are a customer and would like to use this free service, you can sign up at: https://havndalfjernvarme.dk/en/track-your-heating-consumption/

If there are any breaks or other unforeseen issues, notifications will be sent via http://app.utiliread.com/ It is therefore important that we have your updated contact information.

To make it easy to check which contact information we have on file for your address, it is displayed on the front page.